The Dometic Recall Program
If you are concerned as to whether or not your fridge is part of the Dometic Recall Program; please contact our Service Department at:
767-3455
Toll free at 1-888-967-3455
EMAIL: service@recworldrv.com
THE PROBLEM:
A fatigue crack can develop in the boiler tube of the identified refrigerators, which can permit the release of pressurized coolant solution. If this solution is exposed to an ignition source under certain specific circumstances; it can result in a vehicle fire.
If your refrigerator IS BEING RECALLED:
1) Turn the refrigerator OFF immediately if you notice any of the following indicators:
a. Leakage or staining at the back of the refrigerator
b. Yellow residue at the back or sides of the refrigerator
c. The smell of ammonia
d. Refrigerator does not properly cool
ANY unit found to have one or more of the characteristics mentioned above MUST be shut down and not operated until the unit is fixed and the recall rework is administered.
For ANY unit that does fall within the recall population, but does not exhibit any of the four indicators mentioned in #1:
2) DO NOT operate your refrigerator on LP gas. Switching to electric power lowers the incident rate associated with LP gas. If you own a 3-way refrigerator, running the unit on 12-volt power carries the least risk of all. 3-way refrigerators have model numbers that end in “3”.
DOMETIC recommends that the unit not be operated on electric unless absolutely necessary until your unit has been serviced. If you choose to operate your unit on electric prior to the recall rework, you must inspect the burner area weekly for any of the indicators referenced in #1 above.
3) DOMETIC recommends that you turn off the gas valve at the back of your refrigerator. DO NOT, however, attempt to disconnect the gas supply. Instructions on how to turn off the gas valve should be in your owner’s manual.
4) If you must operate your refrigerator on electric, DO NOT operate your refrigerator while in transit or while occupants are asleep.
5) The rework kit is available as of early April 2007. Call your preferred service center to set up an appointment. For help in locating a service center, call 1-888-446-5157. For more steps to take if your refrigerator is affected; go to www.dometicusa.com or call 1-888-446-5157.